CRM Features

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Sales Force Automation
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Customer Support & Service Marketing Automation
Lead Management Trouble Tickets Campaign Management
Account & Contact Management Knowledge Base Mass Mailing
Opportunity Management Customer Self Service E-mail Templates
Sales Quotes Online Knowledge Base Mail Merge Templates
Inventory Management Activity Management Productivity Add-ons
Products Catalog To Dos, Meetings & Calls Email Client
Price Books Recurring Events Outlook Plug-in
Vendor Management
Shared Calendar Office Plug-in
Purchase Orders Activity History Thunderbird Extension
Sales Orders E-mail Notifications Customer Portal
Invoices Notes RSS Feeds
Reports & Dashboards Product Customization Security Management
Key Metrics Custom Fields (10 different data objects) User Management
Customizable Reports Pick Lists Profiles
20 Pre-built Reports Custom List Views Roles
20 Pre-built Dashboards Drag & Drop Modules Groups
Report Folders Currency customization
Organization-level Access Control
Last Updated ( Monday, 29 June 2009 17:50 )  

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