Interactive Campaign Management
With so many social media platforms and data coming from different ends, how can you make sure you are managing your customers without missing anything? klantcrm’s Customer Lifecycle Management Campaign Management platform can help you manage customers’ data, track responses, organize campaigns, segment your audiences and, most importantly, sync data from your CRM, Online Shop, POS etc. to provide a full picture of your customer.
Functions of our Interactive Campaign Management Platform include:
- Manage Multi-channel campaigns including various Social Media platform
- Marketing automation
- Customer segmentation
- Measure engagement
- Reports and analysis
Benefits of a connected Interactive Campaign Management
- 360 degree customer tracking and scoring
- Reinforce branding, drive promotions, and cross-sell
- Personalize engagements
- Synced Data with your POS/Online Shop to track and forecast customer behavior so that you know what to send to customers in your marketing campaigns / what notifications to push when customers show up at your shop
- If connected with CRM, you can even sync CRM data such as sales activities including phone calls and face-to-face meetings etc. to your marketing automation system and include them in your overall lead engagement score
